Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. You just do not know how to motivate them to reach the goal. You are baffled and you know being frustrated makes matters worse. What do you do?

This course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Who Should Attend: CEOs, Managers, Team Members and HR Leaders

Delivery Method: In-Person and Virtual

What’s Included: Training Materials and Certificate upon Completion

Learning Outcomes

At the end of the training participants will be able to:

Define coaching, mentoring and the GROW model.
Identify and set appropriate goals using the SMART technique of goal setting.
Identify the steps necessary in defining the current state or reality of your employee’s situation.
Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
Identify the benefits of building and fostering trust with your employee.
Identify the steps in giving effective feedback while maintaining trust.
Identify and overcoming common obstacles.
Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
Identify the difference between mentoring and coaching