Interpersonal Skills

This course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. Participants will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Who Should Attend: Designed for professionals at all levels

Delivery Method: In-Person and Virtual

What’s Included: Training Materials and Certificate upon Completion

Learning Outcomes

At the end of the training participants will be able to:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power.
• Identify the skills needed in starting a conversation.
• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
• Identify ways of sharing one’s opinions constructively.
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
• Learn tips in making an impact through powerful first impressions.